AVG internet security

Hi Peter,

We're glad to look into this & help you.
Please let us know how you found that the computer isn't connected to internet. Does the webpages not load in your browsers?
From your description, we're uncertain about the component to which you refer as internet, would you be so kind to let us know the exact component's name?

Yes it works! Thanks for helping me!

Greetz, Peter

I have a question, when AVG internet and email is active, it.s not possible to go on internet. When i closed this function i can reach internet. This not the way it should work i think. How can i fixed this?

You are correct, the wrbpages don't load. When i disable webshild then the pages load

Our pleasure, Peter. Thank you for updating the status. Have a great day!

Thank you for the information, Peter.
Please try reinstalling Web shield component of AVG Internet Security and check with the internet.
Follow the below steps to uninstall Web shield.
Open AVG Internet Security –> click Menu –> select Settings –> General –> select Troubleshooting –> select Add/Modify components –> Uncheck Web shield and modify the program.
Please follow the above steps again and check the Web shield component to install it.
After reinstalling Web shield, please restart your computer once and check with the internet.
Keep us posted.

Hi Peter,

We're glad to look into this & help you.
Please let us know how you found that the computer isn't connected to internet. Does the webpages not load in your browsers?
From your description, we're uncertain about the component to which you refer as internet, would you be so kind to let us know the exact component's name?

Yes it works! Thanks for helping me!

Greetz, Peter