Hi Kevin,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link to sort this in a timely manner.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!
Hello all.
I downloaded the App , signed in all went well. I tried to use my Touch ID to set up my vpn config and I wasn’t able to move forward being it didn’t work. Touch ID does work on other parts of my iPhone just not this part. Anyone have a work around ?
Stats: iPhone 5a
Latest iPhone update installed
worked on my other phone which is an iPhone SE.
Thanks in advance ,
K
Hi Kevin,
We're glad to help pointing you in the right direction. We do have a specialized team who deals with mobile queries.
In this regard, we'd suggest you to raise a request to them via this link to sort this in a timely manner.
Note : You may need to choose 'yes' for the 1st question that is in the above link to request answer via email.
Thank you for your understanding in advance!