Hello Massimo,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Could you please confirm if the application is up-to-date?
We will certainly help you out.
Thank you and keep us updated.
yes a get error, timeout without connection, only on our internal mail server,
seems like a firewall issue, but i even don't see any log on the mail server, so what i0m asking is to see the log of avg or whitelist our email server
Just beacuse disabling avg it works.
Hello, 'im experienci issues with our mail server wich is internal in our network.
avg IS blocks connection to email server.
it works great disabling AVG is.
but still i don't understand wich is the issue.
is it possible to see a alog ov avg to understand the reason of the block ?
or
is it possible to whitelist our email server in some way?
kind regards.
Hello Massimo,
Thank you for contacting AVG support community.
I apologize for the trouble caused.
Could you please confirm if the application is up-to-date?
We will certainly help you out.
Thank you and keep us updated.
thank you for your answer
IA is not the solution for everything
something could be solved by human only
yes a get error, timeout without connection, only on our internal mail server,
seems like a firewall issue, but i even don't see any log on the mail server, so what i0m asking is to see the log of avg or whitelist our email server
Just beacuse disabling avg it works.
thank you for writing me.
please check version in the image, i think is up to date as the check for update does not find any new
Thank you for writing us back, Massimo.
We understand your concern and frustration. We are trying to help you out.
You are welcome. All these answers were given by a person, as our previous agent suggested. May I know whether you have tried the repair, rebooted your PC and checked the issue?
Awaiting your response.
Hello Massimo,
Thank you for replying.
I apologize for the trouble caused.
Could you please confirm if you get any errror while accessing email servers?
We will certainly help you out.
Thank you and keep us updated.