AVG is asking for a password

Hello Mclaughlin.
Thank you for contacting us here.
The password protection for AVG user interface access cannot be reset or restored.
We'd like to offer you a free remote assistance service to remove the password.
I have sent email containing instructions to connect with them.
Please check your inbox and spam box as well.

When i start AVG anti virus it is asking for a password, I put in my password and it says it is invalid and will not word. I have tried several passwords, still invalid. What can I do.
Frederick

Hello Mclaughlin.
Thank you for contacting us here.
The password protection for AVG user interface access cannot be reset or restored.
We'd like to offer you a free remote assistance service to remove the password.
I have sent email containing instructions to connect with them.
Please check your inbox and spam box as well.