AVG is blocking internet access

General discussion
2

Andy, we will work together to sort this out.

Open AVG Internet Security installed on your computer, click on Menu->Settings->Components->Firewall->Customize->click on "Network Profile(Left side of the interface) and change the profile to "Private" if selected in "Public". Once this is done, select "Policies->System Rules", enable all the settings that are not configured.

If you face any difficulties, please let us know and we will assist you further.

9

I did all this. When I hit "OK" after enabling all the system rules, AVG froze up and became unresponsive. I restarted my computer, went back through a second time and confirmed everything had been done. 

Sadly it did not fix the problem. Within a minute after firing up my computer, I got disconnected from my internet connection.

8

Hello Andy,

This isn't the expected behavior.
Let us work together and fix this.
To be sure, aren't you able to access any of the websites or the internet is not connected to your PC at all?

1

Yesterday I updated AVG, ever since I cannot access internet without turning AVG off. 
It is software version 18.7.3069

3

Thank you for updating the status.
Glad to know that your issue has been resolved.
Feel free to contact us if you need assistance with AVG.
Have a nice day!

4

thanks, removing clearing and re-installing seems to have worked. So far computer, and WiFi are working fine.
thanks again for the help.

5

I did all this. When I hit "OK" after enabling all the system rules, AVG froze up and became unresponsive. I restarted my computer, went back through a second time and confirmed everything had been done. 

Sadly it did not fix the problem. Within a minute after firing up my computer, I got disconnected from my internet connection.

6

I cannot connect at all to the internet when AVG is activated. I cannot use either Chrome or Microsoft Edge. I can't check or send email with Outlook. 
My internet provider reset my modem multiple times and ruled it out as the source as other computers and my phones are connected.

7

Hello Andy,

This isn't the expected behavior.
Let us work together and fix this.
To be sure, aren't you able to access any of the websites or the internet is not connected to your PC at all?