I recently opened an account with a local credit union that I have not worked with before. I went on the site to set up online banking and when I clicked on the link to take me to online banking, AVG stopped the connection and said that the bank's site address www.sunmark.org was infected with a virus called "HTML:Iframe-inf[susp]". I checked with the bank and they said that their site is secure and that the problem is not with them. I am wondering if this is a false positive and how to PROVE that before I make it an exception. Anyone have any thoughts?
Hello Todd,
We will check and help you to resolve it.
Could you please share us the screenshot of threat message which you received? So, we will check and help you further with it.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.
You are most welcome, Todd. If you need any help with AVG, feel free to contact us at anytime.
Hello Todd,
Thank you for providing the screenshot. Please submit the URL to our developers for analysis.
Click this link to submit the form.
Our developers will check and get back to you as soon as possible.
Until then you can add this website to the Exceptions.
AVG >> Menu >> Settings >> General >> Exceptions