Hello Louise,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Have you disabled AVG Antivirus and checked if the issue persists?
If not, please refer to the below article to disable AVG Antivirus.
https://support.avg.com/SupportArticleView?urlname=disable-avg-antivirus
Please confirm how long you are facing this issue.
Also, please confirm whether you are accessing email via email client or via browsers.
Thank you and keep us updated.
AVG is allowing my gmail emails to come through, but not my Telus emails. How do I fix that?
Hello Louise,
Thank you for contacting AVG Community Support.
We apologize for the inconvenience caused to you.
We will certainly check and help you.
Have you disabled AVG Antivirus and checked if the issue persists?
If not, please refer to the below article to disable AVG Antivirus.
https://support.avg.com/SupportArticleView?urlname=disable-avg-antivirus
Please confirm how long you are facing this issue.
Also, please confirm whether you are accessing email via email client or via browsers.
Thank you and keep us updated.