AVG is blocking my scanner

AVG Protection
3

Hello Alicia, 

We are sorry for the inconvenience caused. Please try to access the article using below link :

https://support.avg.com/SupportArticleView?urlname=AVG-Antivirus-Enhanced-Firewall-Basic-Rules

If you still get same message, kindly wait for sometimes and try to access the link in all your browsers. Thank you.

5

Hello Brent, 

We are sorry for the inconvenince caused. We will check and help you to resolve it. Please follow the below article to enable basic firewall settings :

Setting up Enhanced Firewall Basic rules in AVG AntiVirus

Please try the above steps and let us know whether you scan the PC when AVG program is active. Keep us updated.

1

I am using Brother's Control Center 4 to scan and print on a all in one printer. I can print with the program but I cannot scan unless I disable AVG's enhanced firewall. How can I fix this?

4

I think the above link could help me too but it's not working. It says Sorry, we're currently hard at work
improving our Support Center.

2

Hello Brent, 

We are sorry for the inconvenince caused. We will check and help you to resolve it. Please follow the below article to enable basic firewall settings :

Setting up Enhanced Firewall Basic rules in AVG AntiVirus

Please try the above steps and let us know whether you scan the PC when AVG program is active. Keep us updated.