Avg is blocking tax installation software

Hi William,

We are here to help.

It isn't recommended to have multiple AntiVirus in your computer. Please uninstall the third party AntiVirus from your computer.

Please provide us the screenshot of the error message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

when I try to unzip my tax file to proceed with an update I receive an error message which prevents
me from continuing. My tax software support checked the error message and said that the anti-virus
software is blocking the installation. How should I permanently unblock any tax software installation
updates?
I might also have Mcafee installed on my device.

Hi William,

We are here to help.

It isn't recommended to have multiple AntiVirus in your computer. Please uninstall the third party AntiVirus from your computer.

Please provide us the screenshot of the error message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.