AVG is cancelling my subscription

Hello Loris,
Thank you for contacting us. We see that you an active subscription for AVG Performance multidevice (1 year subscription) which you paid for on 19th Aug 2016 and it is active until 19th Aug 2017. For any further information about your account details, please get in touch with one of our sales support representatives ( https://support.avg.com/support_sales_chat ).
Feel free to let us know if you require any further assistance.

Renewed my subscription for 12 months in August 2016 - 4 months ago, and today I have been advised that my subscription has been cancelled, Why?  And how do I contact AVG to sort it out?

Hello Loris,
Thank you for contacting us. We see that you an active subscription for AVG Performance multidevice (1 year subscription) which you paid for on 19th Aug 2016 and it is active until 19th Aug 2017. For any further information about your account details, please get in touch with one of our sales support representatives ( https://support.avg.com/support_sales_chat ).
Feel free to let us know if you require any further assistance.