Hi Sam,
I can understand your frustration. Don’t worry I'll help you with your issue.
Could you confirm if you have logged into AVG Dashboard with your AVG My Account Credentials?
Here is an article with the steps to Login: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate
In case the issue persists, please provide me a screenshot of the renewal message and your AVG Dashboard. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Every single month my AVG just stops working for no reason at all I pay to get firewall and so on but every single month it will say renew now… I go to the website look at my subscription and says its still active yet AVG forces me to pay… I have spoke to customer services and they were completely useless… Sort it out… It happens every single month making me uninstall it and reinstall its just a complete utter joke…
Hi Sam,
I can understand your frustration. Don’t worry I'll help you with your issue.
Could you confirm if you have logged into AVG Dashboard with your AVG My Account Credentials?
Here is an article with the steps to Login: http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate
In case the issue persists, please provide me a screenshot of the renewal message and your AVG Dashboard. Here is a link with the steps to create a screenshot: http://avgclick.me/getscreenshot . You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.