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Dear AVG,
You asked for pictures of my screen. I have taken pictures of my screen and I have tried to paste these Jpegs into this reply page. There is a line of dot commas above this text which is my jpegs. If you can't see them please let me know how to get them to you. They will paste into an ordinary email.
I cannot open my laptop without the small screen being filled with these. It goes on all the time I have the screen open. "Update my drivers" I did this, but the message never stops, several times a day. That is a small box. Others fill my small screen. I have bought four of your programmes and don't need any more. I do need my screen back. Please help
Jenny.jones@jfj.org.uk
Hi Jennifer,
This isn't the experience we want you to have. Let us work towards fixing the issue.
Please share us the screenshot of the ad that you receive for better clarity.
Jenny
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Dear AVG,
You asked for pictures of my screen. I have taken pictures of my screen and I have tried to paste these Jpegs into this reply page. There is a line of dot commas above this text which is my jpegs. If you can't see them please let me know how to get them to you. They will paste into an ordinary email.
I cannot open my laptop without the small screen being filled with these. It goes on all the time I have the screen open. "Update my drivers" I did this, but the message never stops, several times a day. That is a small box. Others fill my small screen. I have bought four of your programmes and don't need any more. I do need my screen back. Please help
Jenny.jones@jfj.org.uk
We understand your concern.
We will help you to resolve the issue.
We have offered our additional support through email. Please check for the email and connect back to us as soon as possible.
This isn't the experience we want you to have. Let us work towards fixing the issue.
Please share us the screenshot of the ad that you receive for better clarity.