AVG IS installed but cannot install VPN using the code

Hello Bradley,

We have sent an email and explained the status of your AVG Secure VPN subscription.
Please revert to our email for further assistance.
Thank you.

I have AVG IS installed and works great. I purchased AVG VPN after using the 7 day trial. I have been billed for the year, but it doesn't work after the trial finished.

I have the verification code emailed to me, when I enter it, it only shows the AVG IS. So I cannot click the 'on' to activate VPN. It keeps sending me to the page to pay/take the trial, but I have already done that.

Thanks in advance for support,

Regards

Hello Bradley,

We have sent an email and explained the status of your AVG Secure VPN subscription.
Please revert to our email for further assistance.
Thank you.