AVG is not working

Hello Ed.
I am sorry to hear this. Upon reviewing your account, I see that you have purchased AVG Protection. Please be informed that AVG Protection comes under AVG Zen product http://avgread.me/1SoFlQq . AVG Zen has two product present in it AVG Protection and AVG Performance. Since you have purchased AVG Protection only it will be active in your account and AVG Performance comes as trial version for 30 days. This is the reason you are seeing the message that your free trial has expired.
Please feel free to contact us back for any further assistance. Thank you.

ut I have not bought a trial, but an original version.
abonnement April 26, 2017
AVG Protection Pro
his first worked very well, but for some reason it stopped working and it no longer

Dear …
I have a license until April 2017.
Are there some reason thrown out, but now AVG Protection Pro has stopped working.
Now I get to see my free trial has expired ???
How is this possible.
Well paid for, but can not download.

ut I have not bought a trial, but an original version.
abonnement April 26, 2017
AVG Protection Pro
his first worked very well, but for some reason it stopped working and it no longer

currently just downloaded a free version, otherwise I have no protection

Hello Ed. I certainly understand your concern. I have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue. Thank you.