Hello Hammad. Thank you for your patience, and I apologize for the delayed response. My name is Shawn, and I am writing to you on behalf of the AVG Senior Support team. I will help you.
AVG understands and takes seriously the responsibility to balance user privacy with the necessary use of data for our core security products.
AVG collects and analyzes only the information necessary for our security products to protect customers and to improve product performance. I assure you that we are committed to our core mission of protecting consumer security and privacy.
Please see the letter from our CEO about this decision: https://is.gd/FekU64. And as my colleagues referenced, our products policy, https://is.gd/GBe4Dh, provides more detail about what data we collect and why.
I trust this explanation and information helps clarify your concern. Regards, Shawn
Hello Hammad. Thank you for your patience, and I apologize for the delayed response. My name is Shawn, and I am writing to you on behalf of the AVG Senior Support team. I will help you.
AVG understands and takes seriously the responsibility to balance user privacy with the necessary use of data for our core security products.
AVG collects and analyzes only the information necessary for our security products to protect customers and to improve product performance. I assure you that we are committed to our core mission of protecting consumer security and privacy.
Please see the letter from our CEO about this decision: https://is.gd/FekU64. And as my colleagues referenced, our products policy, https://is.gd/GBe4Dh, provides more detail about what data we collect and why.
I trust this explanation and information helps clarify your concern. Regards, Shawn
Hello, Hammad
Thank you for bring this to our notice.
Please do not worry, I will help you with the clarification.
We have a very strong policy on how the customer's data is safe with us.
Safety is our top priority and we are improving continuously.
You can also know about our policy by clicking the below link :
https://support.avast.com/article/GDPR-FAQ
Your unresponsive behavior myis increasing fear. I never knew that since 3 years I'm paying you to compromise my privacy !!
Hi , I'm waiting for your response.
Thanks for your response. But this is what you are pretending and every scammer does! You showed me your policy instead of answering either you were convicted or not ? Do you have any clean chit or audit report of any other authentic third party authority?
Because after reading that article I've searched many websites and most of them are saying the same thing and now AVG is not in the top 10 antivirus software list!!
I'm using AVG Internet security since many years but today I have seen one article on internet regarding AVAST/AVG Scam which makes me really worried!
Anyone kindly clarify this please!
Avast Scandal: Why We Stopped Recommending Avast & AVG
Thanks for your response. But this is what you are pretending and every scammer does! You showed me your policy instead of answering either you were convicted or not ? Do you have any clean chit or audit report of any other authentic third party authority?
Because after reading that article I've searched many websites and most of them are saying the same thing and now AVG is not in the top 10 antivirus software list!!
Hello!! I'm still waiting for your response since 3 days!! please reply. If you don't have any proof of your credibility and clean hands then I am requesting you to please cancel my subscription and refund my money. Thank you
Hello, Hammad
Thank you for bring this to our notice.
Please do not worry, I will help you with the clarification.
We have a very strong policy on how the customer's data is safe with us.
Safety is our top priority and we are improving continuously.
You can also know about our policy by clicking the below link :
https://support.avast.com/article/GDPR-FAQ
Your unresponsive behavior myis increasing fear. I never knew that since 3 years I'm paying you to compromise my privacy !!