AVG is out of date

AVG Protection
3

Hello Jillian,
I'm sorry to hear about this. Please share a screenshot of the AVG User Interface (please open AVG Internet Security > menu > about > subscription and look for the expiry date) and also for the AVG Subscription page to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

1

I keep getting this message and I click the update button, the screen does a little flicker and it says the same thing again. My licence still has a year left so dont know whats going on

2

Hello Jillian,
I'm sorry to hear about this. Please share a screenshot of the AVG User Interface (please open AVG Internet Security > menu > about > subscription and look for the expiry date) and also for the AVG Subscription page to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.