AVG is renewed and the amount has been paid and drawn, but I keep getting information that it is end

AVG Protection
3

Hello Erik,
I understand the inconvenience caused. I am sure we will be able to fix this together. From your account, I see that you have AVG Internet Security - Unlimited (1 year subscription), expires on 10/12/2018. You can follow the instruction to activate your AVG Internet Security (http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate). If the issue still persists, please share a screenshot of the AVG Internet Security User Interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

1

I have renewed my AVG protection, paid and the payment has been drawn from my account, - but it keeps saying, at it will be ended in 7 days…??? - WHAT IS WRONG?
Regards
Erik

2

Hello Erik,
I understand the inconvenience caused. I am sure we will be able to fix this together. From your account, I see that you have AVG Internet Security - Unlimited (1 year subscription), expires on 10/12/2018. You can follow the instruction to activate your AVG Internet Security (http://support.avg.com/SupportArticleView?urlname=Activate-AVG-Zen-Protection-Performance-or-Ultimate). If the issue still persists, please share a screenshot of the AVG Internet Security User Interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.