Hello Mark,
I understand how frustrating this is for you. This issue has been addressed and fixed in our recent update of AVG and we request you to check if you have the latest version installed. To check the same, please open AVG Internet Security, click on "Menu->Settings->General->Update". Also, you can check the version of AVG from the below location.
Open AVG Internet Security, Menu->About
If you still face any difficulties, please let us know and we will assist you further,
Hi AP.
Appreciate your patience.
It looks like we need a few more details from you to analyze the situation.
What is the name of the game that you play? Is it an online or offline game and which operating system are you using?
What kind of pop ups are you seeing from AVG AntiVirus free when you play the game?
I recently started trying AVG (free version) and encounter the same problem - evey so often, AVG will temporarily steal focus. There is no time to take a screenshot. Hard to believe this has been a recurring issue for years and apparently is unresolved. Will uninstall and try a different product.
Same issue, very irritating when dragging something with a mouse and AVGUI.EXE steals focus temporarily (with no visible popup).
Hello Mark,
We're glad to look into this & help you.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
Hello Mark,
We're glad to look into this & help you.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
Once again, the issue has returned.
It went away for quite awhile, but now it's back.
I saw there was an update, but that did not resolve the issue. I'm going to uninstall and look for alternatives products.
As I pointed out before, this has been a known issue for years, and looking back at previous posts about this, the response has always been "the issue is being escalated".
Why has this bug not been completely removed from any code? It seems the issue sometimes gets fixed in an update, but then it comes back after another update.
Greetings,
We're glad to look into this & help you.
As we're uncertain about this issue, we need to check this with the next level of support.
Once we receive info from them, we'll write back to you. Your patience is much appreciated.
Thank you for your understanding in advance!
Hello Mark,
We're glad to look into this & help you.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
AVG AntiVirus Free is stealing focus from my apps again. It's most noticeable when I'm playing a game in full screen, then my game minimizes and I have to go back into my game.
This has been a known issue for years. Why has this not permanently been fixed yet?
Here is an example from my focus logger:
8688:C:\Users\xxx\Desktop\focus.exe | Mon Apr 27 09:10:48 2020
11752:C:\Program Files (x86)\AVG\Antivirus\AVGUI.exe | Mon Apr 27 09:57:56 2020
8688:C:\Users\xxx\Desktop\focus.exe | Mon Apr 27 09:57:57 2020
I have Do Not Disturb turned on. I've restarted. Every time I reinstall, the issue comes back eventually.
If I have to uninstall it again, I'm not bothering with reinstalling it. FIX THIS ISSUE.
And it happens again today. Please, this is a job for your software developers to tackle, not for your paying end users.
Hello Mark,
We apologize for the inconvenience caused to you.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
sorry AVG version is: 20.10.3157 build 20.10.5824.626
Virus def: 210131-4
UI Version: 1.0.584
Once again, the issue has returned.
It went away for quite awhile, but now it's back.
I saw there was an update, but that did not resolve the issue. I'm going to uninstall and look for alternatives products.
sorry AVG version is: 20.10.3157 build 20.10.5824.626
Virus def: 210131-4
UI Version: 1.0.584
Hello Mark,
We're glad to look into this & help you.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so we will check with your AVG account and help you with additional support.
https://support.avg.com/support_ask
Thank you for your understanding.
Hello Mark,
I understand how frustrating this is for you. This issue has been addressed and fixed in our recent update of AVG and we request you to check if you have the latest version installed. To check the same, please open AVG Internet Security, click on "Menu->Settings->General->Update". Also, you can check the version of AVG from the below location.
Open AVG Internet Security, Menu->About
If you still face any difficulties, please let us know and we will assist you further,
Hi AP.
Appreciate your patience.
It looks like we need a few more details from you to analyze the situation.
What is the name of the game that you play? Is it an online or offline game and which operating system are you using?
What kind of pop ups are you seeing from AVG AntiVirus free when you play the game?
To be honest, I expected no response. This issue has been raised over and over and users seem to get the same run-around. By now, your techs have descriptions, version numbers, logs, and such screenshots as are possible. I think the issue is in their hands.