Hi. Sorry for delay in getting back. Have had a lot to deal with with this pandemic and work service users. I'm sure you know about that! I wanted to give it a few days before updating information and the time just got away. Anyway, thank you for your help. I did the uninstall, reinstall and reactivated and have had no problems since. I also noticed another post that said that the full version of Malware Bytes conflicts with AVG, so I have reverted to the free version. I'm not sure that was the issue though, because I have had MB for a long time without any issues.
Thanks again,
Marc
Hi Santhosh,
I have now done this three times and I am about to do it a third time as it is still happening. Would it be worth doing a clean reinstall?
It doesn't always restart after this, and it doesn't always tell me it hasn't (though it does sometimes). This means that I never know whether I am protected or not without constantly hovering over the tray icon.
Thanks
Hi Marc,
We are sorry to hear this.
We will help you to resolve the issue.
Please try to repair the AVG program and check for the issue again.
Refer this article for repairing the program https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus
Keep us posted
My AVG Internet Security keeps stopping and when I open it, it has the message that it has run into a problem and needs to restart. Most of the time it won't restart, but when it does, the tray icon has an exclamation mark on it. Sometimes when I reboot, it resolves, but not always. I have tried repairing AVG, but it is still happening frequently.
Thanks in advance
Hi Santhosh,
I have now done this three times and I am about to do it a third time as it is still happening. Would it be worth doing a clean reinstall?
It doesn't always restart after this, and it doesn't always tell me it hasn't (though it does sometimes). This means that I never know whether I am protected or not without constantly hovering over the tray icon.
Thanks
Hi. Sorry for delay in getting back. Have had a lot to deal with with this pandemic and work service users. I'm sure you know about that! I wanted to give it a few days before updating information and the time just got away. Anyway, thank you for your help. I did the uninstall, reinstall and reactivated and have had no problems since. I also noticed another post that said that the full version of Malware Bytes conflicts with AVG, so I have reverted to the free version. I'm not sure that was the issue though, because I have had MB for a long time without any issues.
Thanks again,
Marc