AVG keeps telling me my new protection is incompatable

Richard,
We’re happy to help you sort this out. I see that you have bought AVG TuneUp - Unlimited (1 year subscription) valid till 8/14/2019. Hence please check if you find AVG PC Tuneup icon in desktop. If so, please open it and activate it as per the steps mentioned here. If you face any issue in activating the product, then uninstall AVG PC Tuneup as per this article and reinstall AVG Tuneup unlimited by following the steps mentioned here . Please be informed that AVG technical support is provided for free of cost and you can reach them using this link .

Richard,
This isn’t expected behavior. We’ll work through fixing this together. I have sent an email to get in touch with our remote support team. Please follow my email instructions and get connected with them. They will check and resolve the issue with your AVG Tuneup unlimited product.

Hi, I have just bought a package to speed my aging PC, when I go to install it says it is incompatible with a package I have purchased, have I just waisted my money?  How do you talk to AVG without them trying to charge you?

Richard,
This isn’t expected behavior. We’ll work through fixing this together. I have sent an email to get in touch with our remote support team. Please follow my email instructions and get connected with them. They will check and resolve the issue with your AVG Tuneup unlimited product.

Hi I have followed your actions and still cannot install the software which seems crazy as it should just launch itself 

Rich

Richard,
We’re happy to help you sort this out. I see that you have bought AVG TuneUp - Unlimited (1 year subscription) valid till 8/14/2019. Hence please check if you find AVG PC Tuneup icon in desktop. If so, please open it and activate it as per the steps mentioned here. If you face any issue in activating the product, then uninstall AVG PC Tuneup as per this article and reinstall AVG Tuneup unlimited by following the steps mentioned here . Please be informed that AVG technical support is provided for free of cost and you can reach them using this link .