AVG Keeps Turning Itself Off

AVG Protection
9

Hi Customer,

We apologize for the inconvenience caused, to assist you further could you please tell us how you identify that AVG Anti Virus is turning itself OFF. If you have any screenshots, please attach us the screenshot http://avgclick.me/getscreenshot

Thank you!

10

I don't see anything named Bit Defender. I tried doing a Windows Search on my PC, but nothing came up. What indication is there that I have Bit Denfender installed? If its installed, I didn't do it.

1

AVG keeps turning itself since most recent update # 17.3.3443.0

Anyone else having this issue or know of a fix?

2

Hi Customer,

We apologize for the inconvenience caused, please try repairing your http://avgread.me/1BVxDSY AVG Anti Virus and check the issue once.

Thank you!

5

Hi Customer,

Thank you for providing us the information, in your case, we would like a Screenshot of the message along with a Screenshot of your AVG User Interface to assist you better.

Thank you!

8

Hello Chris,
We regret for the inconvenience caused. As we said earlier, if you had turned on Bit defender, we would request you to turned off the AVG firewall and check whether you are getting the popup again. If the issue persist, please get back with us we are here to help you. Since you had mentioned that AVG UI interface is complicated, we would request you to submit your valuable feedback through this http://www.avg.com/product-feedback link, so that concern team will definitely get look into that.
Thank you for understanding.

6

I would just like to add that this just happen to me and then windows stoped working when I tryed to press ctrl/alt /delete after restarting my laptop everything seems fine now but i am haveing trouble useing the new UI.

7

Hi Customer,

We apologize for the inconvenience caused, to assist you further could you please tell us how you identify that AVG Anti Virus is turning itself OFF. If you have any screenshots, please attach us the screenshot http://avgclick.me/getscreenshot

Thank you!

3

I don't see anything named Bit Defender. I tried doing a Windows Search on my PC, but nothing came up. What indication is there that I have Bit Denfender installed? If its installed, I didn't do it.

4

AVG, If applicable… For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru