Avg keeps turning uts self off on .y s20+

AVG Protection
3

Hi Simon,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
May I know the version of your device please?
If possible, please share us the screenshot of AVG program keeps turning off in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3KjmUhw

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

1

Hello again this is the second time.i have been forced.to seek help with the same problem,  my AVG keeps turning of on my mobile phone and even afer uninstalling and reinstalling the problem keeps on happening. Please advise as im so near to removing it and buying another antivirus package from another company yours sincerly Simon( not a happy bunny) Alvarez

2

Hi Simon,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
May I know the version of your device please?
If possible, please share us the screenshot of AVG program keeps turning off in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3KjmUhw

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.