Hello Steven,
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you have installed in your pc? also there is no active product found in your account. We request you to contact our AVG technical support via chat and they will assist you better. Please click on the following link https://support.avg.com/support_contact_form?l=en_US&retUrl=support_Internet_Security and fill out the form and choose "Chat" option.
One of our representative will help you with it.
Please feel free to contact us for any further assistance. Thank you.
I logged into AVG today to see what I needed to do to load AVG on my wife's new computer.
When I logged in to my account is shows that I have never downloaded any AVG products which is wrong.
I currently have AVG on my laptop and my wife's old laptop. I also have AVG Tuneup on my wife's old laptop.
What is up?
I have been searching through my old notes and found that the original account was set up under an older email account. I think I will be okay now. Thanks for your help.
Hello Steven,
We understand how something like this can really try your patience.
Could you please let us know the name of the AVG product you have installed in your pc? also there is no active product found in your account. We request you to contact our AVG technical support via chat and they will assist you better. Please click on the following link https://support.avg.com/support_contact_form?l=en_US&retUrl=support_Internet_Security and fill out the form and choose "Chat" option.
One of our representative will help you with it.
Please feel free to contact us for any further assistance. Thank you.