Hello Moshe,
We are sorry for the inconvenience caused.
The AVG license error popup is a known issue and to fix this we have to completely reinstall the program using the AVG remover tool.
Reinstallation will also help to fix the scan issue.
To use the AVG remover tool please follow the instructions as mentioned in this article: http://avgread.me/1DEtNP0 .
To download, install and activate AVG Internet Security Unlimited devices, please follow the instructions mentioned in this link: http://avgread.me/1FKGRZI .
Please feel free to contact us if you need any assistance.
When I got the message that AVG is not able to recognize my license number I understood that my license expired. and I purchased the Internet security, couple of days ago,
I still keep getting the above announcements. I don't see in my receipts any license number at all,
apart from an order number.
secondly, when I start a full scan, it revolves around the frame of the PC for ages, without letting me
know at what stage of the scan it is, no percentages of elapsed time or remaining time.
How can one menage under this conditions?
Thank you
Moshe Golan
Hello Moshe,
We are sorry for the inconvenience caused.
The AVG license error popup is a known issue and to fix this we have to completely reinstall the program using the AVG remover tool.
Reinstallation will also help to fix the scan issue.
To use the AVG remover tool please follow the instructions as mentioned in this article: http://avgread.me/1DEtNP0 .
To download, install and activate AVG Internet Security Unlimited devices, please follow the instructions mentioned in this link: http://avgread.me/1FKGRZI .
Please feel free to contact us if you need any assistance.