hello, sorry for the late response, after i make this thread, i try to wait a little bit more but the progress bar still not moving so just restart my pc. and looks like after that restart, avg is updating automatically again as usual.
do you know what causing this though? this is the 1st time this happened after a long time using avg.
is my avg gonna be okay now or i still need to repair?
hello today 29-03-2019 i turn on my pc then check my avg virus definition and the virus definition is 190328-0, so this means since yesterday i didnt get any new update because when my brother turn on his pc his avg virus definition updated to 190329-0. so for some reason i didnt get the new update
so i try update by avg by clicking update from setting, the problem is the update is stuck on step 1/2 initializing, please wait. i wait for around 10min but the progress bar is not moving. is there something wrong with my avg here?
do you know what causing this though? this is the 1st time this happened after a long time using avg.
is my avg gonna be okay now or i still need to repair?
We are glad to hear that the update works fine now.
This issue might have caused due to a temporary outrage with the update server. Please do not worry, you will not have this problem again.
We appreciate your time and co-operation.
Hello Erick,
We will work together to sort this update issue.
Please run AVG repair https://support.avg.com/SupportArticleView?urlname=Repair-AVG-Antivirus and check if you are able to update AVG without any error.