Hello Stephen,
I apologize for the inconvenience caused. Please follow the steps below to resolve the issue and activate Hackers protection (firewall).
Open AVG Internet Security, click on Menu, select About and then Subscription.
Click on Logout to logout from the Zen network.
Now, the license will be shown and ask for Remove License / Enter new license.
Click on Remove Lincese and AVG Protection will be downgraded to Anti Virus Free version.
Click Restart now on AVG interface.
After the restart, please login to AVG using your AVG Myaccount email address and password.
AVG Internet Security shows as inactive and Prompts restart.
Restart the PC once again. After the restart all the components in the AVG Internet Security should be “Active”.
I still have 6 months on my AVG Internet Security account licence. I have repeatedly been getting the message above. It coincided with my AVG Web browser plug-in stop working. What also happens is that my WiFI signal is gets blocked somehow. The only way I can get onto it again is to use my Iphone Hotspot and then switch onto my home router from there. Very annoying.
I have scanned the computer using AVG, cleared my caches and histories, and did Spybot Scans and Registry scans as well. Nothing seems to alleviate the problem. When I open the AVG panel, there are 2 messages in red now that weren't there days ago: 1) Says, as mentioned "PC Restart needed to enable some security features. 2) It shows the Hacker icon in red reading "Hacker Attacks: Your PC is not Protected" If my machine has been hacked over the Internet, then what good is your product? I have the automatic updates on and occasionally do it manually. What to do now?
Hello Stephen,
I apologize for the inconvenience caused. Please follow the steps below to resolve the issue and activate Hackers protection (firewall).
Open AVG Internet Security, click on Menu, select About and then Subscription.
Click on Logout to logout from the Zen network.
Now, the license will be shown and ask for Remove License / Enter new license.
Click on Remove Lincese and AVG Protection will be downgraded to Anti Virus Free version.
Click Restart now on AVG interface.
After the restart, please login to AVG using your AVG Myaccount email address and password.
AVG Internet Security shows as inactive and Prompts restart.
Restart the PC once again. After the restart all the components in the AVG Internet Security should be “Active”.
I apologize for the inconvenience caused. Please follow the steps below to resolve the issue and activate Hackers protection (firewall).
Open AVG Internet Security, click on Menu, select About and then Subscription.
Click on Logout to logout from the Zen network.
Now, the license will be shown and ask for Remove License / Enter new license.
Click on Remove Lincese and AVG Protection will be downgraded to Anti Virus Free version.
Click Restart now on AVG interface.
After the restart, please login to AVG using your AVG Myaccount email address and password.
AVG Internet Security shows as inactive and Prompts restart.
Restart the PC once again. After the restart all the components in the AVG Internet Security should be “Active”.