I wrote this yesterday:
I open a new blank email and click on 'To' and my contact list comes up empty. Please fix this or give me my money back.
Then I got this reply:
Santhosh (Customer Support) replied to your question at 9:34 PM on 11/17/2020.
Reply:
Hi Jim,
We are sorry to hear this.
We will help you to resolve the issue.
Did you made any recent changes with AVG TuneUp?
How do you suspect that AVG is causing the issue?
Keep us posted.
To see the entire conversation, click: https://support.avg.com/answers?id=9065p000000gmxJ
My reply to you Santhosh is: all I did was install the app on my desktop per its installation instructions. Since then many things seem to be running and opening slower and as I stated above, my contact list comes up empty when trying to address emails. One final complaint is this system of communicating. You are able to send me emails but I'm not able to respond to them, so I had to go through your login password baloney twice to get to this part here…then I had to go back in my emails and cut and paste the original conversation here to get some continuity to our current conversation. This is a very stupid system of communication. It's taken me 20 minutes to say something that takes 20 seconds to say.
JP
Hello Jim.
We are sorry to hear that you find it hard to contact us.
It looks like you tried to respond to a no-reply email address of AVG.
To keep this our conversation in one thread, we'd like to assist you further in email.
I have sent an email containing further information. Please check your inbox and spam box as well.
Hello Jim.
We are sorry to hear that you find it hard to contact us.
It looks like you tried to respond to a no-reply email address of AVG.
To keep this our conversation in one thread, we'd like to assist you further in email.
I have sent an email containing further information. Please check your inbox and spam box as well.