I have not been able to access my AVG Ultimate products this week. This seems to have occurred after a routine Windows 10 update. The error message is headed C:\Program File (x86)\AVG\Antivirus\AVGUI.exe and states: The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more detail.
I am runnings Windows 10 version 1709 (OS Build 16299.904) on a 64-bit operating system .
AVG Driver Updater is not affected by this error, but the others are (AVG Internet Security, AVG Secure VPN, and AVG PC Tune Up)
Hello Geoff,
We will help you in resolving the issue.
Please try to launch the programs (AVG Internet Security, AVG PC TuneUp and AVG Secure VPN) and provide the screenshot of the error message.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.