Cannot update Windows because it says that AVG Antivirus needs to be uninstalled. I haven't used it for years and uninstalled it many years ago. I have used both AVG Clear and AVG Remove and nothing works. Windows Control Panel doesn't recognise it as even being installed. I see that other people have had a similar problem. Redirecting
Windows gives me a manual install link on the error screen that says AVG is the culprit but it is greyed out and does nothing. I see some AVG stuff in my registry but I'm loathe to play in there. Any help would be appreciated.
Hello Daniel.
I regret the inconvenience caused. Search your hard disk for 'avastui.exe' or 'avgui.exe', delete them manually, restart PC and then try to update Windows.
Hello Daniel.
I regret the inconvenience caused. Search your hard disk for 'avastui.exe' or 'avgui.exe', delete them manually, restart PC and then try to update Windows.
Hi Avinash,
Thanks for responding. I've tried that but neither of those executables can be found on my hard disk. However, I did find an avgui.exe key in my registry. I deleted that and restarted my machine but I still get the same error. No change.
- Daniel
We're sorry to know that, Daniel.
In this regard, we'd suggest you to take advantage of our free remote assistance. An email including the steps has been sent to connect with our remote team has been sent to you. Please follow those steps & get connected to fix this in a timely manner.