AVG not completing scan

General discussion
3

Hello Frank,

Sorry for the inconvenience caused.
We really appreciate you efforts in reinstalling the AVG program using the AVG remover tool.
We request you to get our additional support help in fixing this issue.
We have sent you the email instructions to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.

1

Hi,
AVG Protection
Recently seemed to be having problems getting AVG to work, so uninstalled (and used AVG removal tool)and reinstalled but still not working properly -stops scanning at 40% with file C:\Windows\Microsoft.N…\EventlogMessages.DLL showing, and the PC is frozen.
Any ideas please(it is also freezing when I try it in in safe mode)
Windows10

2

Hello Frank,

Sorry for the inconvenience caused.
We really appreciate you efforts in reinstalling the AVG program using the AVG remover tool.
We request you to get our additional support help in fixing this issue.
We have sent you the email instructions to get our additional support.
Please check for the email on spam or junk folders if it is not present in the inbox.