AVG not working properly after update. tried reinstallation but still issue not resolved. can't open AVG at all.
Pauline,
We are sorry to hear about the inconvenience caused. We appreciate all your efforts in trying to fix the issue. Have you used our AVG remover tool to uninstall AVG completely?
Then please reboot your device in safe mode http://avgclick.me/rebootintosafemode, click this link http://aa-download.avg.com/filedir/util/AVG_Remover.exe to download and run your AVG remover tool, once the tool is run, your PC will automatically reboots. After the restart, please check if a folder with name AVG Remover is created under C: and remove it. Now click this link http://www.avg.com/us-en/download to download your AVG program, run the downloaded file to start the installation process and follow the instructions on your screen.
Complete the installation and restart your computer, initiate the scan and check for the results. Please, feel free to let us know if you require any further assistance. Thank you.