Hello, Helen.
Please accept my apologies for the inconvenience this may have caused. Our developers are aware of this and confirmed an update will be released soon with a fix. Meanwhile, I ensure your device is protected and request you to keep the auto-update of apps is enabled in Google play store. Click on this link https://support.google.com/googleplay/answer/113412?hl=en for instructions to enable it if you have not already.
Once the fix is rolled out, you will get a notification and the AVG app will be updated automatically. After updating AVG app, restart your device and check for the status.
Thank you for your understanding!
Hi,
no matter what I try, I still get a notification that this needs doing. I tap to update, avg says it's updating definitions but the notification remains.
The best answer I have found on here is instructions for a PC. My Samsung S9+ is the most expensive tech I have ever bought, I could buy 2 laptops for the same money. I am therefore quite keen to protect it as much as possible and have paid out to go pro for that reason.
Please help before I end up with something I am going to have to wipe, re-download to, praying to a non-existent deity whilst I do so.
Kind regards
Helen B
Hello, Helen.
Please accept my apologies for the inconvenience this may have caused. Our developers are aware of this and confirmed an update will be released soon with a fix. Meanwhile, I ensure your device is protected and request you to keep the auto-update of apps is enabled in Google play store. Click on this link https://support.google.com/googleplay/answer/113412?hl=en for instructions to enable it if you have not already.
Once the fix is rolled out, you will get a notification and the AVG app will be updated automatically. After updating AVG app, restart your device and check for the status.
Thank you for your understanding!