AVG not working

Hello Bryn,
I'm sorry to hear about this, I have sent you an email. Please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG issues.
Best regards,
Alok.

Got AVG Internet security unlimited in July which worked for a while. Now not working, reinstalled but still no joy. Offered the 'X function not working press red button to fix'  but unable to fix. Any online help appreciated
Thanks  

Hello Bryn,
I'm sorry to hear about this, I have sent you an email. Please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG issues.
Best regards,
Alok.