Hello, Brad,
We apologize for the inconvenience.
The AVG support will never charge for the support related to AVG program. You can click on this link to get free technical support from AVG. http://avgclick.me/AVGtechnical
Feel free to contact us back for further query.
Thank you.
Since buying and installing AVG on my desk top computer, it has not worked. When I call there support team for assistance they started pricing me quotes on removing the virus from my computer. I say what is the point of having this software, when the geek squad at best buy offered to remove the virus and install a antivirus software for the same price that I paid for the AVG Ultimate version, Never buying this product again.
Hello, Brad,
We apologize for the inconvenience.
The AVG support will never charge for the support related to AVG program. You can click on this link to get free technical support from AVG. http://avgclick.me/AVGtechnical
Feel free to contact us back for further query.
Thank you.
Hello Brad,
We regret the inconvenience caused. We would like to know whether you have installed AVG 2016 version, it means, please check with your Inbuilt version on the Support tab and let us know once. If you have installed the latest version, please try to scan your system by AVG and following article http://support.avg.com/SupportArticleView?urlname=How-to-start-or-plan-a-computer-scan explain how to scan your system. Once you have scanned, please check with your scanned reports. If you find any threats please take as screenshot of that and kindly attach to us. Have look at this http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot article to take a screenshot. Thank you.