AVG on windows 7 pro cant open

AVG Protection
3

Hi Andy,
We understand your concern and in-order to fix the issue we will suggest you to Uninstall and install the AVG free Antivirus. To uninstall the AVG free Antivirus please run the below tools:
AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
1.Open tool
2.User Account control - click "Yes"
3.Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compatibility)
4.Choose installed version (AVG Free, AVG Internet Security)
5.Click "Uninstall"
6.Click "Restart computer"
AVG remover: http://files-download.avg.com/util/tools/AVG_Remover.exe

After running the tools please restart the PC and follow the below link to install the AVG free Antivirus.
http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe
If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.

1

Hi,

I had install my Free AVG program but the application cant be open after i double click on it.

There are no error message or anything. Nothng happened.  On the Windows Task Manager, can see AVGUI.exe and avguix.exe on the processes list.

HAd tried to remove and install with no luck.

TIA

2

Hi Andy,
We understand your concern and in-order to fix the issue we will suggest you to Uninstall and install the AVG free Antivirus. To uninstall the AVG free Antivirus please run the below tools:
AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe
1.Open tool
2.User Account control - click "Yes"
3.Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compatibility)
4.Choose installed version (AVG Free, AVG Internet Security)
5.Click "Uninstall"
6.Click "Restart computer"
AVG remover: http://files-download.avg.com/util/tools/AVG_Remover.exe

After running the tools please restart the PC and follow the below link to install the AVG free Antivirus.
http://files-download.avg.com/inst/mp/Antivirus_Free_1817.exe
If you need any further assistance, please feel free to contact us. We are always here to help you with your issue.
Thank you.