Hello John.
We are sorry to hear about the inconvenience caused. We would like to inform you that AVG Online shield service is essential to scan and block any malicious content while you are browsing. If you feel the process is using more CPU, we would request you to run repair installation of your AVG as described below.
Go to Start -> Settings.
Open Apps & features.
Select AVG Protection in the list of programs.
Click the Uninstall button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer. Thank you.
Have windows 10. Have had to reinstall AVG Protection Pro twice in last 2 weeks. Seems to work ok but Online Shield Service use 10-32% of CPU. Do I need this? Is there a problem with Windows 10?
Hello John.
We are sorry to hear about the inconvenience caused. We would like to inform you that AVG Online shield service is essential to scan and block any malicious content while you are browsing. If you feel the process is using more CPU, we would request you to run repair installation of your AVG as described below.
Go to Start -> Settings.
Open Apps & features.
Select AVG Protection in the list of programs.
Click the Uninstall button.
Select Repair.
Follow the instructions on your screen to complete the installation.
Restart your computer. Thank you.