AVG only working in passive mode, can't change

AVG Protection
3

Hi Anne,

We will help you in this.
Kindly check the version of the AVG installed in your PC
If it is the latest version (20.10), I request you to uninstall and reinstall the application.

1

I am having a problem moving AVG to active mode from passive mode,  AVAST had been downloaded by my son so I removed that and can't see any other virus protection on my desk top,  When I go to troubleshooting it doesn't allow me to alter the passive mode.  Please help!

2

Hi Anne,

We will help you in this.
Kindly check the version of the AVG installed in your PC
If it is the latest version (20.10), I request you to uninstall and reinstall the application.