AVG open won't interact; prevents interaction

Hello Lauren,

We're sorry for the inconvenience caused.
Could you confirm whether you ran both AVG remover and clear tool as mentioned in this article?
Will you be able to provide the screenshot of the popup that occurs from AVG?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Hello there,

For the last few weeks I've noticed something rather annoying happening with my AVG software. I would like to clarify three things:

1.) I am able to move my mouse and click on things when this occurs, but the function is not completed. IE i will try to close an AVG popup, but it will not close. Then I am unable to interact with any other functions of my computer until I open the task manager and force AVG closed. 

2.) as of today, I HAVE completely uninstalled and reinstalled AVG using the AVG remover tool in safe mode. The error is still occurring. 
3.) I am not experiencing any sot of error messages or script failures. 

4.) I am running Windows 10 operating system, and AVG is the AVG Free Antivirus version. Both are up to date. 

When opening AVG manually or an AVG popup appears on the side of my screen, everything on my computer becomes unclickable. I am unable to close the popup, I am unable to switch browser tabs or even minimize / maximize the browser, and the only functions I can complete are opening the task manager and using key commands to tab through and close AVG. This issue has ONLY occurred when AVG becomes active in the foreground of the computer, not when the antivirus program is dormant in the background. As mentioned, I have already tried uninstalling and reinstalling this software through the proper directions today, so I really don't have many other ideas of how to troubleshoot this issue and not break my whole computer. 

Hello Lauren,

We're sorry for the inconvenience caused.
Could you confirm whether you ran both AVG remover and clear tool as mentioned in this article?
Will you be able to provide the screenshot of the popup that occurs from AVG?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.