Hi Mas,
Please accept our apologies for the inconvenience caused.
There is an ongoing issue with Password protection feature & the concerned team is already working on it to fix it shortly.
However, you can be rest assured that the protection level of your computer isn't compromised.
Meanwhile, performing a clean installation is the workaround provided.
As it isn't recommended to share the license info over this post, we've sent you an email including the reintsallation steps.
Please try those steps & let us know if it helps.
Hello!
My AVG Password Protection don't working properly. In other case, every I'm restart my laptop this apps automatic disable. It's not happen before, so how to solve it?
I'm having the same problem with the password protection feature over the last few days and a quick Google shows that this issue has been going on for literally months . It does not inspire confidence (this is your core business purpose) and customers who are paying for protection may not feel confdent about the clean reinstall suggestion. I don't think I'll be renewing the (paid) subscription I've had for years when due and will go elsewhere
Hi Laura,
This isn't the experience we want you to have.
Please write back to us in your own post for further clarifications & to fasten the resolution process.
Thank you for your understanding in advance!
Hi Mas,
Please accept our apologies for the inconvenience caused.
There is an ongoing issue with Password protection feature & the concerned team is already working on it to fix it shortly.
However, you can be rest assured that the protection level of your computer isn't compromised.
Meanwhile, performing a clean installation is the workaround provided.
As it isn't recommended to share the license info over this post, we've sent you an email including the reintsallation steps.
Please try those steps & let us know if it helps.