AVG Password Protection has been cancelled

Thank you for the clarification, Peter.

We've sent you an email with further assistance. Please check your inbox/spam for the email and use it to revert to us.

I am surprised. In April 2020 I bought AVG products wit 3 year subscription, among them AVG Password Protection. I have W'10 and W'7 OSs. For now all products except TuneUP showing issues. I should reinstall all of them, but after 5-6 try of reinstalling Password Protection, it does not work anymore on W'7. I did not checked right now on W'10. I have installed these products on W'XP laptop also, of course, Password Protection did not work from the beginning. But now I see the same thing on W'7 also. 5 months from 3 years everything was okay. If Password Protection was cancelled for W'7, will I see some reimbursement for this no more functional product? Really, what happened, if it was functional on W'7?

Thanks,
Peter

Hi Peter,

We're glad to look into this & help you.
Please clarify whether AVG Password protection is installed & working fine on Windows 10.
Also, let us know whether you're attempting to install AVG Password protection from 'Tools' menu in AVG Internet Security.

Hi Peter,

We're glad to look into this & help you.
Please clarify whether AVG Password protection is installed & working fine on Windows 10.
Also, let us know whether you're attempting to install AVG Password protection from 'Tools' menu in AVG Internet Security.

Hi Dinesh,

Unfortunately AVG Password Protection does not work on W'7. It works on W'10 and W'XP,
but does not work on W'7. Additionally, today I found on all my subscriptions the information: Active on 22 of 10 devices in past 30 days. It is nonsense. I do not have that many PCs. I have a laptop, desktop with VM. altogether maybe 5, but not 22.

But it is true, I had to download many times all of purchased AVG products except TuneUp, because lots of crashes I experienced, Windows reported "Unprotected" status. So, I should update my subsriptions many times.

Peter