AVG Password Protection

Hello Bruce,

I am sorry to hear that AVG Password Protection does not scan Mozilla Firefox. Please let me know the version of AVG installed in your computer and make sure your firefox browser and AVG are up to date.

Password protection used to scan Firefox and detect my passwords.
It now scans Firefox without picking up any passwords at all, and I have not altered any passwords.
What do you think the problem is? it will scan Google Chrome and pick up some, but not Firefox any more.
 

Thank you for the information.
Please select Firefox browser and scan using password protection and provide us the screenshot of the window once the scan is completed which will help us to proceed further.
To take a screenshot please follow the instructions mentioned in this link: http://avgread.me/1aZxsAV and attach the image to this post.
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Yes, Firefox is my default browser, and I am able to select either Firefox or Google Chrome.
AVG will do a scan on both, but will not come up with passwords anymore when scanning Firefox browser.
Thanks,
Bruce.

You are most welcome, Bruce.
Are you using Firefox as your default browser?

Hi Karthikeyan,
Thanks for your reply, I have the latest version of Firefox, and my version of AVG was only reinstalled by AVG Techs in July this year. I would appreciate any suggestions.
Thanks,
Bruce.