AVG password Protection

AVG Subscription
1

I paid for AVG password protection (Bestelnummer:
xxxxxxxxx) we got  your conforming in Dutch about  the paiment and also from my bank.

But now we got a email that the delivering is canceld because the paiment is not received ? 
 What to do?

3

Hello Bert,

I understand your concern on this purchase.

I see from your record that you have an active subscription for AVG Password Protection valid till 2019.3.16.

The order successfully processed, you can ignore the email you have received.

I see that you do not have an unlimited version of AVG Internet Security that is required to activate AVG Password Protection on your computer.

I have sent you an email, please follow the steps from the email to upgrade AVG AntiVirus you have to AVG Internet Security Unlimited.

2

Hello Bert,

I understand your concern on this purchase.

I see from your record that you have an active subscription for AVG Password Protection valid till 2019.3.16.

The order successfully processed, you can ignore the email you have received.

I see that you do not have an unlimited version of AVG Internet Security that is required to activate AVG Password Protection on your computer.

I have sent you an email, please follow the steps from the email to upgrade AVG AntiVirus you have to AVG Internet Security Unlimited.