That is the problem, They do NOT have the same passwords, I have gone through the program and changed the passwords to the strong passwords suggested by the application and stated that the passwords have been changed. I have also viewed the passwords saved in Google Chrome and they are NOT the same, they all show the strong password that they were changed to. The only duplicated passwords are for my AVG account and my AVG Community. In addition to this, the bottom half of the screen are also stating that the SAME passwords are weak, but they are the ones suggested by the AVG program. Is it possible that there is another Google Chrome file with some old passwords in, and if so where could I find it.
Hello Arthur,
We'll certainly look into this & help you.
Please share us the screenshot of the message being displayed by your AVG Passwords Protection, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
I have run the scan using AVG Password Protection and it reports 28 Duplicate passwords and 28 Weak passwords. However I have deleted all of the passwords in Windows Edge and Windows Internet explorer and to the best of my Knowledge I only have passwords in Google Chrome.I assume that I may have some other password file(s) stored on my PC somewhere. Is there anyway I can locate the extra passwords
The screenshot shows that I have accounts in the duplicated password section which are also repeated in the weak password section. I have gone through the chage password section for all of the accounts that I have been able to log onto and applied the AVG suggested strong password and informed AVG Password Protection that I have changed the password which then showed a Green tick against the account. I have also checked the passwords stored in Google Chrome which only shows a single entry for each of the saved accounts and have verified that all the passords that I have changed are being shown correctly. I am totally confused as to why I am getting the duplicated and weak password messages for 95% of the accounts/passwords saved.
Hello Arthur,
We'll certainly look into this & help you.
Please share us the screenshot of the message being displayed by your AVG Passwords Protection, so that we can check & assist you further.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thanks in advance.
The screenshot shows that I have accounts in the duplicated password section which are also repeated in the weak password section. I have gone through the chage password section for all of the accounts that I have been able to log onto and applied the AVG suggested strong password and informed AVG Password Protection that I have changed the password which then showed a Green tick against the account. I have also checked the passwords stored in Google Chrome which only shows a single entry for each of the saved accounts and have verified that all the passords that I have changed are being shown correctly. I am totally confused as to why I am getting the duplicated and weak password messages for 95% of the accounts/passwords saved.
We understand your concern, Arthur
We'd suggest you to take advantage of our further assistance to investigate further on this, by following the steps in the email that has been sent to you.
Thank you.
That is the problem, They do NOT have the same passwords, I have gone through the program and changed the passwords to the strong passwords suggested by the application and stated that the passwords have been changed. I have also viewed the passwords saved in Google Chrome and they are NOT the same, they all show the strong password that they were changed to. The only duplicated passwords are for my AVG account and my AVG Community. In addition to this, the bottom half of the screen are also stating that the SAME passwords are weak, but they are the ones suggested by the AVG program. Is it possible that there is another Google Chrome file with some old passwords in, and if so where could I find it.