AVG Password Protection

Hello David,

We will help you in this.
Could you tell us for how long it has been loading?
Do you get any error message?
Kindly share us the screenshot of it.
You can refer this article for the steps to take a screenshot : https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot

Hey everyone. I have a question.

Since the recent update, my AVG Password Protection just keeps loading when you hit scan. Is anyone having the same problem and what is the way around it?

It loads for a very long time with no success at all. I have tried to launch manual scan these past two days but still the same problem, it just loads that is it, no error message. But it appears to be still automatically scanning in the background because each day when I check for example it will say scanned 4 hours ago.


Screenshot.
Password Protection

Thank you for writing back to us, David.

We've sent you an email with further instructions. Please check your inbox/spam for the email and use it to revert to us.

Hello David,

We will help you in this.
Could you tell us for how long it has been loading?
Do you get any error message?
Kindly share us the screenshot of it.
You can refer this article for the steps to take a screenshot : https://support.avg.com/SupportArticleView?urlname=AVG-Create-screenshot