Hello, Александр.
We'd like to inform you that we provide support only in English. Could you please contact us in English? We will be waiting for your response and are eager to help!
Hi Александр,
I understand the situation. Don’t worry I'll help you with your issue.
Could you confirm if you have installed the AVG Internet Security on your computer? If yes,
- Please, open AVG Internet Security>My AVG>Subscriptions.
- Please click on "Log out" on AVG Subscription Tab and then you will be able to find "Remove License" option. If the Logout Option is not available, please click on Remove License.
- Click on it and wait for the process to get finished.
- Once it is completed please restart your PC and get into subscriptions tab to click on "Log into account"
- Enter the AVG my account credentials and check whether it installs the AVG Password Protection.
Защита паролем AVG не устанавливается
Hi Александр,
Sorry to hear about the situation.
I've sent you an email to connect to our Remote Technician to help you with the installation and activation of the AVG Password Protection on your computer. Please check your mailbox and connect to our Remote Team.
I have tried this but I can´t log out and I can´t remove license. What can I do to get my Password protection?
Александр, This Community is basically only English language… Query translation…
[Russian to English]
Password protection AVG is not installed
AVG Guru
Hello, Александр.
We'd like to inform you that we provide support only in English. Could you please contact us in English? We will be waiting for your response and are eager to help!