Hello, I bought AVG Password Protection and was told by AVG to activate this service via my AVG account. However, I see no link on my account page. What should I do to activate Password Protection? Thanks in advance!
Hello Madeleine,
I am sorry to hear that. On checking your account you have already created AVG Myaccount and it is active. To activate your product with the subscription, you need to log into your AVG account. If the product is already installed but you are not connected to the account, follow these steps:
Double-click the AVG icon on your desktop to open AVG management console (formerly known as AVG Zen).
Click Connect in the top-right corner of the screen, then click login to existing account.
Type your email address and the password you created for your AVG account during the purchase, and click Log in.
If you still face any issues, please send the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of AVG dashboard to check and assist further.
Hello Madeleine,
I am sorry to hear that. On checking your account you have already created AVG Myaccount and it is active. To activate your product with the subscription, you need to log into your AVG account. If the product is already installed but you are not connected to the account, follow these steps:
Double-click the AVG icon on your desktop to open AVG management console (formerly known as AVG Zen).
Click Connect in the top-right corner of the screen, then click login to existing account.
Type your email address and the password you created for your AVG account during the purchase, and click Log in.
If you still face any issues, please send the screenshot http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot of AVG dashboard to check and assist further.
Madeleine, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru