AVG password protection

I use AVG ultimate with password protection installed.
I got the following messages:
- online accounts not protected
- browswer passwords not protected
My standard browser is google chrome, but still the program ask for
selecting a supported browser
The tuning button give me no options.
How can i solve this problem

Hello Henk,
I understand the inconvenience caused. I have sent you an email, please follow the email instruction to connect with us remotely. We will check with your installed AVG program and we will help you to fix the AVG Password protection issues as quickly and effectively as possible.
Best regards,
Alok.