AVG password protection

I have clicked the "activate and install" button for AVG password protection and it continues to show "active and install". I have even reentered my activation code with correction of my problem. It is getting very frustrating when I pay for something and am unable to use it. Fix it.

Hi Daryl,

We will help you in this.
Are you not able to install and activate the AVG Password Protection?
Or not able to access the installed application.
Kindly let us know to assist you in this.