Hello Wilfried,
Sorry for the inconvenience caused.
Upon checking your record we see that you have purchased the license for AVG Internet Security (2 computers) and it expires on 25th July 2016.
Could you please provide the exact error code that you received for the AVG uninstallation?
We request you to run our AVG remover tool once and try installing AVG internet security program.
1) To download our AVG remover tool, please click on this link: http://af-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
NOTE: Once the remover tool done with the progress please go to C:\ drive and delete the "AVG remover" folder.
To download, install and activate AVG Internet Security please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z .
Please feel free to contact us should you need any further assistance.
After a automatic update Windows 10 my AVG did't work anymore. I tried to uninstall but I got the message that it failed. I got a new key from AVG and could download it but running the installation I got the message that It failed. What can I do?
Hello Wilfried,
Sorry for the inconvenience caused.
Upon checking your record we see that you have purchased the license for AVG Internet Security (2 computers) and it expires on 25th July 2016.
Could you please provide the exact error code that you received for the AVG uninstallation?
We request you to run our AVG remover tool once and try installing AVG internet security program.
1) To download our AVG remover tool, please click on this link: http://af-download.avg.com/filedir/util/AVG_Remover.exe
2) Run the downloaded file and follow the onscreen instructions.
NOTE: Once the remover tool done with the progress please go to C:\ drive and delete the "AVG remover" folder.
To download, install and activate AVG Internet Security please follow the instructions mentioned in this link: http://avgread.me/1DXPL5z .
Please feel free to contact us should you need any further assistance.