AVG PC Tune Up and One Click Maintenance-error message - cannot open

Other Tom DeWolf posting (https://support.avg.com/answers?id=906b0000000D2lrAAC).
AVG Guru

Divya (Customer Support) replied to your question at 16:57 on 07/06/2015.

Original question:
The system says that the installation of my two AVG programs are defective. They have been working since 2014 and then 2015 but just stopped working and now the error message. Cannot even get in to see what the problem is.  Any ideas???

Reply:
Hello Thomas. I apologize for the inconvenience caused. Could you please let us know the type of AVG products installed in your computer?

To see the entire conversation, click: https://support.avg.com/answers?id=906b00000004sIp 

Hi Divya: My products are:  AVG Internet Security and PC Tune Up.  When I try to open the One Click Maintenace or the PC Tune Up product I get the error message which I described above. 
Tks
Tom

Other Tom DeWolf posting (https://support.avg.com/answers?id=906b0000000D2lrAAC).
AVG Guru